Privacy Policy
Privacy Policy
Last Updated: October 29, 2026
1. Introduction and Scope
This Privacy Policy explains how Moltvago, operated by Guizhou Hanmeng Jifu Trading Co., Ltd., may collect, use, disclose, and retain information when you visit https://moltvago.com, browse products, place an order, or contact us.
By using the Website, you acknowledge this policy. Where consent is required by law for a particular activity, we will seek it as required. This statement does not replace any legally required consent mechanism.
2. Information We Collect
Information you provide may include:
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Your name and email address.
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Telephone number.
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Billing and shipping addresses.
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Order contents and purchase details.
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Transaction-related references supplied by payment services.
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Customer service correspondence.
We do not ask you to send your full payment card number by email.
Technical information may be collected automatically, such as:
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IP address.
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Browser type and device identifiers or characteristics.
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Operating system and language settings.
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Pages viewed and referral information.
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Approximate usage events.
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Interactions with the Website.
The exact information collected depends on the features and tools in use.
3. How We Use Information
We may use information to:
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Receive and fulfill orders.
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Coordinate payment, shipping, delivery, and tracking.
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Answer questions and handle returns or complaints.
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Maintain Website functionality, troubleshoot errors, and protect site security.
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Detect, prevent, or investigate fraud and misuse.
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Understand site traffic and improve product presentation and customer experience.
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Measure advertising or campaign performance.
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Send marketing communications where permitted and subject to available choices.
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Comply with legal obligations or resolve disputes.
4. Cookies and Similar Technologies
The Website may use cookies, pixels, tags, local storage, or similar technologies.
These tools may be used to:
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Keep sessions active.
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Remember shopping cart contents or preferences.
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Support checkout and security.
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Understand traffic and Website performance.
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Measure advertising activity.
Some cookies may be set by third-party services integrated into the Website.
You can use your browser settings to block or delete cookies. However, some store functions may not work correctly afterward.
Where applicable law requires consent for non-essential cookies or similar technologies, the appropriate consent or preference process should be used.
5. Third-Party Services and Data Sharing
We may disclose information that is reasonably necessary to service providers supporting:
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Payment processing.
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Website hosting and maintenance.
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Order fulfillment.
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Shipping and logistics.
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Customer communications.
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Analytics and fraud prevention.
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Advertising or attribution.
These providers may process information under their own terms and privacy policies.
Third-party websites or services are not controlled by this policy, and their data practices may differ. We do not represent that third parties collect no information.
We do not sell personal information as a standalone customer list. Any additional definitions or opt-out rights that apply under local law remain available as required.
6. Advertising and AppLovin
We may use third-party advertising, attribution, or measurement services, including AppLovin, depending on the features enabled on the Website.
These services may use cookies or similar technologies and may process device information, online identifiers, usage information, or advertising interactions to provide, evaluate, or improve advertising services.
The exact processing depends on the provider, integration, device, and settings.
For information about AppLovin's privacy practices, please visit its official Privacy Policy:
https://legal.applovin.com/privacy/
7. Data Security and Retention
We use reasonable technical and organizational measures intended to protect information from unauthorized access, alteration, disclosure, or loss.
No Website, network transmission, or storage method can be guaranteed completely secure.
We retain information for as long as reasonably necessary for:
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Order fulfillment.
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Customer support.
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Accounting and legal obligations.
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Fraud prevention.
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Dispute resolution.
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The purposes described in this policy.
Afterward, information may be deleted or de-identified where appropriate.
8. International Processing
Because the store may use service providers located in different jurisdictions, information may be processed or stored outside the country where you live.
Where required, we will take steps intended to support lawful transfers and handling.
The protections available to you may depend on your jurisdiction.
9. Your Privacy Choices and Rights
Depending on your location and applicable law, you may have rights to:
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Request access to personal information.
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Request correction or deletion of personal information.
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Object to or restrict certain processing.
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Withdraw consent where processing relies on consent.
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Request a copy of certain information.
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Manage cookies.
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Opt out of marketing communications.
To make a request, email us using the contact details below.
We may need to verify your identity and may be unable to fulfill a request where a legal exception applies.
You can unsubscribe from marketing emails using the available unsubscribe mechanism, where provided.
10. Children's Privacy
The store is not intended to invite children to submit personal information independently.
Purchases and communications should be made by an adult or with appropriate adult involvement.
If you believe a child has provided personal information inappropriately, contact us so we can review the request and take appropriate action consistent with applicable law.
11. Policy Changes
We may update this Privacy Policy as our services, tools, or legal requirements change.
The revised version will be posted on this page with an updated effective date where applicable.
Please review it periodically.
12. Privacy Contact and Business Information
For privacy questions or requests, please contact us using the information below.
Brand Name: Moltvago
Email: service@moltvago.com
Phone: +1 9033330514
Website: https://moltvago.com
Operated by:
Guizhou Hanmeng Jifu Trading Co., Ltd.
Business License Entity:
Guizhou Hanmeng Jifu Trading Co., Ltd.
Registered Address:
No. 1-8, Building 1, Entrance to Minzu Lane, Dusi Road,
Zhonghua South Road Subdistrict (Zhongnan Subdistrict Office),
Nanming District, Guiyang, Guizhou, China
Third-Party Advertising Service: AppLovin
For more information about AppLovin's privacy practices, please visit: