Contact Us

Customer Service

Please contact us for questions about product information, orders, payment, shipping, returns, refunds, or privacy requests.

To help us investigate an order, include your order number and the email address used at checkout. Do not email passwords or full payment-card numbers.

Business Details

Brand: Moltvago

Operated by: Guizhou Hanmeng Jifu Trading Co., Ltd.

Business License Entity: Guizhou Hanmeng Jifu Trading Co., Ltd.

Email: service@moltvago.com

Phone: +1 9033330514

Registered Address:

No. 1-8, Building 1, Entrance to Minzu Lane, Dusi Road,
Zhonghua South Road Subdistrict (Zhongnan Subdistrict Office),
Nanming District, Guiyang, Guizhou, China

Website: https://moltvago.com

Response Time

We aim to respond to email inquiries within 24 hours on business days, Monday through Friday, excluding public holidays.

This is a target rather than a guaranteed service level. Response times may vary during weekends, public holidays, or periods of high inquiry volume.